![]() Once ***** application was approved, a link to a rental-purchase agreement was sent to the email address and mobile number entered on the application. Under the rental-purchase agreement, Snap purchases the merchandise from the merchant and leases it to the lessee in exchange for a periodic rental payment. We would like to start by explaining that ************************* entered into a Rental-Purchase Agreement on February 15, 2023. We are sorry to hear about the experience ************************* has had with Snap Finance. I have customers complaining that they have to deal with customer service that is unprofessional and hidden things that make my customers almost go broke and stress. I own 2 different rim and tire shops that use snap I will no longer have my customers use snap if thats is whats happening and that attitude given to me by your workers is happening.**** to **** is not worth the money or the lies given to me and my customers. There are 2 things I didnt like about snap. When I explained to them that I was never told this as a buyer and as a person who tell my customers to use this service they said well thats how it is. When I asked why did it double they said thats how it is. In other words I was only going to only pay the amount used not another **** dollars. Next complaint I have I was told nothing was going to be charged or double. What they committed to provide me was an extension of 60 days after the 100 days because of financial issues I was having at the time, I call on January 29 asking why it jumped up to **** dollars if and they said well you were only given 30 days, which doesnt make sense. I will NEVER recommend this company to anyone. However when I look at my Snap Finance account it still says that I owe money. ![]() I disagreed and contacted my back and stopped payment. When I asked him to balance me out he told me that I would have to pay another $800.00 in full in order for them to stop taking my money. So I asked to speak to a supervisor and when speaking with him. biweekly so I called back and was told that I didn't finish paying on the loan and would have to pay over $5000.00 in order to be in good standing with this company. i noticed that after I was done a payment for ****** was still coming out. on the last 2 payments I reached out to their finance department and spoke with a rep that told me the proper amount would be taken out so that in those final payments would balance out to $0. ![]() I was approved and under the summation that my loan would add 28% interest if not paid in 90 days. I went to Ashley ********* and purchased a mattress and lazy boy chair totaling $3000.00 in which I applies for Snap Finance. In October of 2022 my husband had hip surgery. ![]()
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